Effective Date: January 1, 2026
At 98php Casino, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player under the Data Privacy Act of 2012.
Your data, your rights. This Privacy Policy applies to all personal data collected by 98php Casino through its website, mobile platform, customer support channels, and any other service offered under the 98php brand. By registering an account or using the 98php platform, you acknowledge that you have read and understood this Privacy Policy.
98php Casino ("98php," "we," "us," or "our") is committed to protecting the personal data of every player on our platform. We operate in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy is designed to be transparent and easy to understand. We have written it in plain language so that every Filipino player — whether you're based in Manila, Cebu, Davao, or anywhere else in the archipelago — can clearly understand how 98php handles your personal information.
For the purposes of the Data Privacy Act of 2012, 98php Casino is the Personal Information Controller (PIC) responsible for the personal data collected through the 98php platform. As PIC, 98php determines the purposes and means of processing your personal data and is accountable for ensuring that all processing activities comply with applicable Philippine data protection law.
98php has appointed a Data Protection Officer (DPO) who oversees all data privacy matters. You may contact the DPO directly using the contact details provided at the end of this Policy.
98php collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
98php does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where strictly required for identity verification purposes under PAGCOR regulations.
98php collects personal data through the following channels:
98php uses your personal data only for legitimate, specified purposes. The table below summarizes the primary purposes for which we process your data:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Age and identity verification (KYC) | Identity data, KYC documents, date of birth |
| Processing deposits and withdrawals | Financial and transaction data, payment method details |
| Providing gaming services | Gaming activity data, account data |
| Fraud prevention and security | Technical data, transaction data, identity data |
| Regulatory compliance (PAGCOR, AML) | Identity data, transaction data, KYC documents |
| Responsible gaming monitoring | Gaming activity data, responsible gaming tool usage |
| Customer support | Communications data, account data |
| Marketing communications (with consent) | Contact data, marketing preferences |
| Platform improvement and analytics | Technical data, gaming activity data (aggregated) |
98php will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
Under the Data Privacy Act of 2012, 98php processes your personal data on the following legal bases:
98php does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties who process personal data on behalf of 98php are required to implement appropriate technical and organizational security measures and to process data only in accordance with 98php's instructions and applicable Philippine data protection law.
98php retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure |
| KYC documents | Duration of account plus 5 years after closure (PAGCOR/AML requirement) |
| Transaction records | 10 years (Anti-Money Laundering Act requirement) |
| Gaming activity logs | 5 years after account closure |
| Customer support records | 3 years after resolution of the relevant matter |
| Marketing preferences | Until consent is withdrawn or account is closed |
| Cookie and technical data | As specified in our Cookie settings (typically 30 days to 2 years) |
When personal data is no longer required, 98php will securely delete or anonymize it in accordance with our data disposal procedures.
98php implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 98php will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular 16-03.
While 98php takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying 98php immediately if you suspect unauthorized access to your account.
98php uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, and analyze platform usage. The types of cookies we use include:
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 98php platform. For more information on managing cookies in your browser, refer to your browser's help documentation.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 98php:
Request a copy of the personal data 98php holds about you and information on how it is being processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Withdraw consent for marketing communications or non-essential cookies at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. 98php will respond to all verified data subject requests within 30 calendar days of receipt, in accordance with NPC guidelines. We may request proof of identity before processing your request.
If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The 98php platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law and PAGCOR regulations governing online gambling. 98php does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the personal data, and report the matter to the appropriate regulatory authority. If you believe a minor has registered on the 98php platform, please contact us immediately at the details provided in Section 14.
98php reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date at the top of this page will be updated whenever material changes are made.
Where changes are material, 98php will notify registered players via email or a prominent notice on the platform at least 14 days before the changes take effect. Your continued use of the 98php platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 98php, please contact our Data Protection Officer:
Data Protection Officer — 98php Casino
Email: [email protected]
Our DPO will acknowledge your request within 5 business days and provide a full response within 30 calendar days. For general support inquiries unrelated to data privacy, please contact: [email protected]
Six ways 98php Casino protects your personal data every day
Every piece of data you send to 98php — from login credentials to payment details — is protected by SSL/TLS encryption in transit and AES-256 encryption at rest.
98php fully complies with the Philippine Data Privacy Act of 2012 (RA 10173) and all NPC circulars. Your rights as a Filipino data subject are respected and upheld.
98php will never sell, rent, or trade your personal data to third-party marketers. Your information is used only to provide and improve the 98php service.
We keep your data only as long as legally required or operationally necessary. Once the retention period expires, data is securely deleted or anonymized.
Access, correct, delete, or export your data at any time. Withdraw marketing consent with a single click. 98php makes exercising your privacy rights straightforward.
In the unlikely event of a data breach, 98php will notify the NPC within 72 hours and inform affected players promptly — no hiding, no delays.
Your privacy is protected every step of the way. Join Filipino players from Manila to Davao who trust 98php Casino for fair, secure, and responsible online gaming.
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